Privacy Policy

Charging Install

1. Introduction

Regenev Charging Install (“we,” “us,” or “our”) is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website https://regenevcharginginstall.com.au/ (“Website”) and use our services. We are an electric vehicle (EV) charger installation business operating throughout Australia, based in Brisbane.

2. Collection of Personal Information

We may collect the following types of personal information:

• Contact Information: Name, address, email address, phone number.
• Installation Information: Property details, EV charger specifications, installation requirements.
• Payment Information: Payment details for processing transactions.
• Website Usage Information: IP address, browser type, pages visited, and other usage data collected through cookies and similar technologies.
• Enquiry information: any information provided via contact forms.

3. Use of Personal Information

We use your personal information for the following purposes:

• To provide and manage our EV charger installation services.
• To process payments and manage accounts.
• To respond to your inquiries and provide customer support.
• To communicate with you about our services, updates, and promotions.  
• To improve our Website and services.
• To comply with legal obligations.

4. Disclosure of Personal Information

We may disclose your personal information to:

• Our employees and contractors who need the information to provide our services.  
• Third-party service providers who assist us with payment processing, website hosting, and other operational needs.
• Legal authorities when required by law.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

6. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings.

7. Access and Correction

You have the right to access and correct your personal information. If you wish to do so, please contact us using the contact details provided below.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
arran@regenevcharginginstall.com.au
1300 063 427
0430 506 459
4/3 Millennium Circuit, Helensvale QLD

10. Australian Privacy Principles

We are committed to complying with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).